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Thank you for choosing OSSFON for your website designing and digital marketing needs. Please read our refund policy carefully before making any purchases. By engaging our services, you agree to the following terms:
1. Refund Eligibility:
- Refunds are applicable only for services clearly outlined in the agreement or contract between the client and OSSFON.
- Completed or delivered services may not be eligible for a refund.
2. Refund Request Procedure:
- Clients must submit a written refund request to [we@ossfon.com] within 3 days of service delivery or completion.
- The request must include a detailed explanation of the reasons for the refund.
3. Evaluation of Refund Requests:
- Refund requests will be evaluated based on the terms and conditions outlined in the service agreement.
- OSSFON reserves the right to deny refund requests that do not meet the specified criteria.
4. Partial Refunds:
- OSSFON may offer partial refunds based on the extent of service completion and costs incurred.
5. Non-Refundable Services:
- Certain services, such as consultation fees, domain registration fees, third-party software or tool costs, and other non-recoverable expenses, may be non-refundable.
6. Cancellation Policy:
- Clients must adhere to the cancellation policy outlined in the service agreement to be eligible for a refund.
- OSSFON reserves the right to deduct applicable cancellation fees from the refund amount.
7. Processing Time:
- Refunds, when approved, will be processed within 15 days from the date of approval.
8. Communication:
- OSSFON will communicate the approval or denial of the refund request to the client via the email provided.
9. Contact Information:
- For refund-related inquiries, please contact OSSFON at [we@ossfon.com].
10. Policy Changes:
- OSSFON reserves the right to modify this refund policy at any time. Clients will be notified of any changes.
Thank you for choosing OSSFON. We value your business and strive to provide excellent service. If you have any questions or concerns about our refund policy, please contact us at [we@ossfon.com].
